Shipping policy
Orak Living is committed to delivering your order with secure packaging and within the estimated delivery timelines.
Order Processing
Orders are usually processed and dispatched within 24–48 hours, excluding weekends and public holidays.
Shipping Charges
Shipping charges are calculated based on order weight and delivery location. The exact shipping cost will be displayed at checkout before completing the payment.
We offer free shipping on orders above ₹2000.
Delivery Timelines
Once shipped, orders are typically delivered within 3–7 business days, depending on your location and courier partner.
Unavoidable Delays
Orak Living is not responsible for delays caused by circumstances beyond our control, including courier delays, strikes, natural events, or transportation issues. However, we will always assist in resolving delivery concerns.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor your shipment status.
Delivery Address
Orders will be delivered to the address provided at checkout. Please ensure that all details, including phone number and landmark, are accurate to avoid delays or failed delivery.
Currently, we primarily deliver orders within India through our standard checkout process.
For international shipping requests, customers may contact us at orders@orakliving.com, We will review and arrange shipping availability, timelines, and charges on a case-by-case basis.